How to Browse & Find Products

Finding the perfect supplements for your needs is simple. You can use the search bar at the top of the page to look for specific products by name or keyword, such as “vitamin C” or “probiotics.”

Alternatively, you can browse through our organized product categories in the main menu. These are sorted by health concern (e.g., “Blood Supplement,” “Digestive Support”), making it easy to find products relevant to your goals. On any category page, you can filter your results by brand, price, or specific ingredients to quickly find exactly what you’re looking for.

Adding Items to Your Cart

Once you’ve found a product you want, click on it to visit the product page. Here, you’ll find detailed information, usage instructions, and customer reviews.

To purchase an item, simply select the desired quantity and click the “Add to Cart” button. A pop-up or notification will appear, confirming that the item has been added. You can then continue shopping or proceed directly to your cart.

The Checkout Process

When you’re ready to complete your purchase, click on the cart icon and select “Checkout.” The process is broken down into five easy steps:

  • Step 1: Review Your Cart: Verify that all the items and quantities are correct. You can also apply any discount codes here.
  • Step 2: Shipping Information: Fill in your name, shipping address, and contact information. Please ensure all details are accurate to avoid any delivery delays.
  • Step 3: Shipping Method: Choose from our available shipping options. Costs and estimated delivery times will be displayed here.
  • Step 4: Payment: Select your preferred payment method. We securely accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and other local payment options.
  • Step 5: Review & Place Order: Take a moment to review all the details of your order. Once everything looks good, click “Place Order” to finalize your purchase.

Order Confirmation & Tracking

Immediately after placing your order, you’ll receive an order confirmation email with all the details of your purchase. Once your order has been packed and shipped, you will receive a second email containing your tracking number.

You can use this tracking number to monitor the delivery status of your package directly from the shipping carrier’s website. You can also view your order history and tracking information by logging into your account on our website.

Shipping & Delivery

We work with trusted carriers to ensure your supplements are delivered safely and on time. Most orders are processed within 1-2 business days. Estimated delivery times will vary depending on your location and the shipping method chosen at checkout. If your order is significantly delayed or arrives damaged, please contact our Customer Support team immediately so we can assist you.

Returns & Refunds

Your satisfaction is our priority. If you are not completely happy with your purchase, you may return any unopened products within 30 days of delivery for a full refund.

To initiate a return, please contact our Customer Support team with your order number and the reason for the return. They will provide you with a return authorization and detailed instructions. Once we receive and inspect the returned item, your refund will be processed to your original payment method within 5-10 business days.

Need Help?

Our Customer Support team is here to help with any questions you may have about your order or our products.

You can reach us via:

  • Email: support@glowmelayu.com
  • Phone: 19001999